About Us

Meet the team and get to know us

Working with Syder and Young means you get a genuinely personal service, the opposite of one-size-fits-all support. We are not an off-the-shelf training company. We offer a quality bespoke service at an extremely competitive price. We’re Pauline Young and Barry Syder, and it’s our job to help you achieve excellence across the board.

Pauline Young, Director, Syder and Young

Pauline Young, MBA, Director

Pauline is an experienced training and recruitment consultant with a background in general practice and public sector management. Her dedicated and inspirational approach to personal development has transformed the lives of countless managers over the past twenty years. As many ex-students will testify, Pauline is not only a highly skilled tutor when leading a qualification programme, she remains a valued coach and mentor for many years afterwards.

Barry Syder, Director, Syder and Young

Barry Syder, B.Ed (Hons) Director

Barry has a background in education, but he’s been working in training and development for more than two decades, mainly in the primary healthcare sector. He is responsible for administrating and marketing our educational opportunities, curriculum development, internal verification and managing the business side of Syder and Young Ltd.

“When you call our number, you will get straight through to me – we have no office staff. We believe in a personal service – hence our name, Syder and Young. We have a small team of trainers, most of whom have worked for us over many years and all of whom have had their training skills honed by us. They share our values.”

Barry Syder, Director

A team of valuable Associates

We are fortunate to have a fantastic team of associate trainers including Judith Biddlestone, Lindsay Coleman, Jane Collins, Sharon Golightly, Penny Hawes, Heather Heatley, Caron Ireland, Jane Kimber, Michael Lickiss, Jason McLean, Paula Salerno, Karen Sallis, Dr Cathie Shipton and Carol Witney. Together they have plenty of broad-based, current experience in primary care and the voluntary sector, which means everything we do is handled with your industry in mind.

Insider knowledge – Primary Care sector expertise

We work closely in partnership with GP surgeries and Clinical Commissioning Groups, training non-clinical and clinical staff in leadership, management and soft skills as well as Medical Terminology and Information Management. And we use our considerable expertise to help GP surgeries and others in the sector recruit the very best managers.

A close cultural fit – Voluntary sector experience

We also work with the voluntary sector, partnering with charities and public sector organisations to improve people’s performance, help them fulfil their ambitions and do great things for the businesses employing them. It’s a good fit, dovetailing nicely with primary care, and we’ve worked with some high profile voluntary sector organisations.

The tutors are highly experienced and are so supportive in your learning. The course was such fun but at the same time you learnt everything you needed to know. Thanks to Pauline Young I am now a successful Practice Manager.

Susie Devine, Practice Manager, Flansham Park Health Centre, Bognor Regis

A meeting of minds

We do much more than train and recruit. In our experience it’s more of a meeting of minds than a chilly commercial relationship. If that sounds appealing, we’d love to work with you.

Get in touch

News, views and resources

Visit our blog to find a mix of topical articles, news about our courses and success stories from our customers.

Visit blog

Developing the role of a Practice Manager

The primary care landscape is developing at a rapid pace and practice managers are the key to the sustainability of primary care. Jo Wadey discusses why it is an important time to invest in them.

Continue reading