Short Courses for Practice Managers and GP staff

Effective, enjoyable, good value learning

We provide a choice of proven, respected and recognised short courses in Surrey, Sussex and nationwide, ideal for non-clinical Primary Care staff:

  • Induction Workshop for New Reception Staff
  • Effective Telephone Skills
  • Reaching Excellence for Experienced Receptionists
  • Medical Terminology
  • Effective Coding in Primary Care
  • Note Summarising in Primary Care
  • Confidentiality Awareness
  • Effective Team Leadership
  • Effective Appraisals
  • Performance Management
  • Strategic Development Planning
  • Supporting the Team Through Organisational Change
  • Developing Resilience and Mental Toughness
  • Enhancing Income Through Data Capture

Short courses in Sussex and Surrey

Professional development excellence in partnership with Surrey Sussex LMCs

Here is a schedule of courses we are currently running in partnership with Surrey Sussex LMCs.

Apr 24

MT328 Medical Terminology Part 3

Location: Burgess Hill, West Sussex

Time: 9:30am to 4:00pm, Wednesday 24 April 2019

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Apr 24

MT329 Medical Terminology Part 3

Location: Lewes, East Sussex

Time: 9:30am to 4:00pm, Wednesday 24 April 2019

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Apr 25

REX22 Reaching Excellence for Experienced Receptionists

Location: Redhill, Surrey

Time: 9:30am to 4:00pm, Thursday 25 April 2019

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Apr 30

BRC31 Effective Coding in Primary Care (SystmOne Users)

Location: Shoreham, West Sussex

Time: 9:30am to 12:30pm, Tuesday 30 April 2019

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Apr 30

BRC31 Effective Coding in Primary Care pm (EMIS/Vision Users)

Location: Shoreham, West Sussex

Time: 1:30pm to 4:30pm, Tuesday 30 April 2019

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May 08

MT330 Medical Terminology Part 3

Location: Redhill, Surrey

Time: 9:30am to 4:00pm, Wednesday 08 May 2019

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May 16

REX23 Reaching Excellence for Experienced Receptionists

Location: Hastings, East Sussex

Time: 9:30am to 4:00pm, Thursday 16 May 2019

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May 21

BRC32 Effective Coding in Primary Care (EMIS/Vision Users)

Location: Godalming, Surrey

Time: 1:30pm to 4:30pm, Tuesday 21 May 2019

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Jun 04

NSM41 Note Summarising in Primary Care

Location: Burgess Hill, West Sussex

Time: 9:30am to 4:00pm, Tuesday 04 June 2019

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Jun 13

IWR37 Induction Workshop for New Receptionists

Location: Godalming, Surrey

Time: 9:30am to 4:00pm, Thursday 13 June 2019

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Find the ideal course in your area – or commission your own

Want to find out if we’re currently running a particular course in your area, or interested in commissioning your own in-house training? Email admin@syderandyoung.co.uk or call us on 07712 194117.

We have used Syder & Young to deliver training for staff at all levels. Staff that have attended their training courses found the trainers to be professional and knowledgeable. They are fantastic and we would highly recommend them.

Nina Graham, Practice Manager, Charter Medical Centre, Hove.

Join the hundreds of people and organisations we’ve helped so far

If you’re interested in our programmes, courses or recruitment support services, let’s talk. We’ll be delighted to help you.

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News, views and resources

Visit our blog to find a mix of topical articles, news about our courses and success stories from our customers.

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A Programme of Development for Practice Managers

We are delighted to be working in partnership with Surrey Sussex LMCs to deliver a substantial programme of training and development for GP Practice Managers.

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