Short Courses for Practice Managers and GP staff

Effective, enjoyable, good value learning

We provide a choice of proven, respected and recognised short courses in Surrey, Sussex and nationwide, ideal for non-clinical Primary Care staff:

  • Induction Workshop for New Reception Staff
  • Effective Telephone Skills
  • Reaching Excellence for Experienced Receptionists
  • Medical Terminology
  • Effective Coding in Primary Care
  • Note Summarising in Primary Care
  • Confidentiality Awareness
  • Effective Team Leadership
  • Effective Appraisals
  • Performance Management
  • Strategic Development Planning
  • Supporting the Team Through Organisational Change
  • Developing Resilience and Mental Toughness
  • Enhancing Income Through Data Capture

Short courses in Sussex and Surrey

Professional development excellence in partnership with Surrey Sussex LMCs

Here is a schedule of courses we are currently running in partnership with Surrey Sussex LMCs.

Jul 17

BRC20 Effective Coding in Primary Care (SystmOne Users)

Location: Brighton

Time: 9:30am to 12:30pm, Tuesday 17 July 2018

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Jul 17

BRC20 Effective Coding in Primary Care (EMIS/Vision Users)

Location: Brighton

Time: 1:30pm to 4:30pm, Tuesday 17 July 2018

View further details

Find the ideal course in your area – or commission your own

Want to find out if we’re currently running a particular course in your area, or interested in commissioning your own in-house training? Email admin@syderandyoung.co.uk or call us on 07712 194117.

We have used Syder & Young to deliver training for staff at all levels. Staff that have attended their training courses found the trainers to be professional and knowledgeable. They are fantastic and we would highly recommend them.

Nina Graham, Practice Manager, Charter Medical Centre, Hove.

Join the hundreds of people and organisations we’ve helped so far

If you’re interested in our programmes, courses or recruitment support services, let’s talk. We’ll be delighted to help you.

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News, views and resources

Visit our blog to find a mix of topical articles, news about our courses and success stories from our customers.

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Developing the role of a Practice Manager

The primary care landscape is developing at a rapid pace and practice managers are the key to the sustainability of primary care. Jo Wadey discusses why it is an important time to invest in them.

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