Short Courses for Practice Managers and GP staff

Effective, enjoyable, good value learning

We provide a choice of proven, respected and recognised short courses in Surrey, Sussex and nationwide, ideal for non-clinical Primary Care staff:

  • Induction Workshop for New Reception Staff
  • Effective Telephone Skills
  • Reaching Excellence for Experienced Receptionists
  • Medical Terminology
  • Effective Coding in Primary Care
  • Note Summarising in Primary Care
  • Confidentiality Awareness
  • Effective Team Leadership
  • Effective Appraisals
  • Performance Management
  • Strategic Development Planning
  • Supporting the Team Through Organisational Change
  • Developing Resilience and Mental Toughness
  • Enhancing Income Through Data Capture

Short courses in Sussex and Surrey

Professional development excellence in partnership with Surrey Sussex LMCs

Here is a schedule of courses we are currently running in partnership with Surrey Sussex LMCs.

Dec 18

ETL14 Effective Team Leadership

Location: Godalming, Surrey

Time: 9:30am to 4:00pm, Tuesday 18 December 2018

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Find the ideal course in your area – or commission your own

Want to find out if we’re currently running a particular course in your area, or interested in commissioning your own in-house training? Email or call us on 07712 194117.

The tutors are highly experienced and are so supportive in your learning. The course was such fun but at the same time you learnt everything you needed to know. Thanks to Pauline Young I am now a successful Practice Manager.

Susie Devine, Practice Manager, Flansham Park Health Centre, Bognor Regis

Join the hundreds of people and organisations we’ve helped so far

If you’re interested in our programmes, courses or recruitment support services, let’s talk. We’ll be delighted to help you.

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News, views and resources

Visit our blog to find a mix of topical articles, news about our courses and success stories from our customers.

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Developing the role of a Practice Manager

The primary care landscape is developing at a rapid pace and practice managers are the key to the sustainability of primary care. Jo Wadey discusses why it is an important time to invest in them.

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