Short Courses for Practice Managers and GP staff

Effective, enjoyable, good value learning

We provide a choice of proven, respected and recognised short courses in Surrey, Sussex and nationwide, ideal for non-clinical Primary Care staff:

  • Induction Workshop for New Reception Staff
  • Effective Telephone Skills
  • Reaching Excellence for Experienced Receptionists
  • Medical Terminology
  • Effective Coding in Primary Care
  • Note Summarising in Primary Care
  • Confidentiality Awareness
  • Effective Team Leadership
  • Effective Appraisals
  • Performance Management
  • Strategic Development Planning
  • Supporting the Team Through Organisational Change
  • Developing Resilience and Mental Toughness
  • Enhancing Income Through Data Capture

Short courses in Sussex and Surrey

Professional development excellence in partnership with Surrey Sussex LMCs

Here is a schedule of courses we are currently running in partnership with Surrey Sussex LMCs.

Feb 28

MT119 Medical Terminology Part 1

Location: Normandy, nr Guildford, Surrey

Time: 9:30am to 4:00pm, Wednesday 28 February 2018

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Mar 06

APP10 Effective Appraisals

Location: Normandy, Nr Guildford, Surrey

Time: 9:30am to 4:00pm, Tuesday 06 March 2018

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Mar 07

MT216 Medical Terminology Part 2

Location: Normandy, nr Guildford, Surrey

Time: 9:30am to 4:00pm, Wednesday 07 March 2018

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Mar 20

MT120 Medical Terminology Part 1

Location: Eastbourne

Time: 9:30am to 4:00pm, Tuesday 20 March 2018

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Mar 20

BRC18 Effective Coding in Primary Care (SystmOne Users)

Location: Goring by Sea, West Sussex

Time: 9:30am to 12:30pm, Tuesday 20 March 2018

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Mar 20

BRC18 Effective Coding in Primary Care (EMIS/Vision Users)

Location: Goring by Sea, West Sussex

Time: 1:30pm to 4:30pm, Tuesday 20 March 2018

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Mar 21

MT217 Medical Terminology Part 2

Location: Burgess Hill, West Sussex

Time: 9:30am to 4:00pm, Wednesday 21 March 2018

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Mar 21

IWR25 Induction Workshop for New Receptionists

Location: Normandy, nr Guildford

Time: 9:30am to 4:00pm, Wednesday 21 March 2018

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Mar 28

NSM22 Note Summarising in Primary Care

Location: Normandy, nr Guildford

Time: 9:30am to 4:00pm, Wednesday 28 March 2018

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Apr 10

MT314 Medical Terminology Part 3

Location: Burgess Hill, West Sussex

Time: 9:30am to 4:00pm, Tuesday 10 April 2018

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Apr 11

MT315 Medical Terminology Part 3

Location: Normandy, nr Guildford

Time: 9:30am to 4:00pm, Wednesday 11 April 2018

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Apr 17

MT218 Medical Terminology Part 2

Location: Eastbourne

Time: 9:30am to 4:00pm, Tuesday 17 April 2018

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Apr 19

NSM23 Note Summarising in Primary Care

Location: Eastbourne

Time: 9:30am to 4:00pm, Thursday 19 April 2018

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Apr 24

MPF04 Managing Performance

Location: Redhill

Time: 9:30am to 4:00pm, Tuesday 24 April 2018

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Apr 25

IWR26 Induction Workshop for New Receptionists

Location: Burgess Hill, West Sussex

Time: 9:30am to 4:00pm, Wednesday 25 April 2018

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May 01

MT316 Medical Terminology Part 3

Location: Eastbourne

Time: 9:30am to 4:00pm, Tuesday 01 May 2018

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May 02

REX09 Reaching Excellence for Experienced Receptionists

Location: Normandy, nr Guildford

Time: 9:30am to 4:00pm, Wednesday 02 May 2018

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May 10

BRC19 Effective Coding in Primary Care (SystmOne Users)

Location: Redhill

Time: 9:30am to 12:30pm, Thursday 10 May 2018

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May 10

BRC19 Effective Coding in Primary Care (EMIS/Vision Users)

Location: Redhill

Time: 1:30pm to 4:30pm, Thursday 10 May 2018

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May 24

ETL12 Effective Team Leadership

Location: Redhill

Time: 9:30am to 4:00pm, Thursday 24 May 2018

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Jun 05

NSM24 Note Summarising in Primary Care

Location: Brighton

Time: 9:30am to 4:00pm, Tuesday 05 June 2018

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Jun 13

REX10 Reaching Excellence for Experienced Receptionists

Location: Burgess Hill, West Sussex

Time: 9:30am to 4:00pm, Wednesday 13 June 2018

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Jun 26

APP11 Effective Appraisals

Location: Eastbourne

Time: 9:30am to 4:00pm, Tuesday 26 June 2018

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Jul 04

IWR27 Induction Workshop for New Receptionists

Location: Eastbourne

Time: 9:30am to 4:00pm, Wednesday 04 July 2018

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Jul 11

REX11 Reaching Excellence for Experienced Receptionists

Location: Uckfield, East Sussex

Time: 9:30am to 4:00pm, Wednesday 11 July 2018

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Jul 12

MPF05 Managing Performance

Location: Worthing, West Sussex

Time: 9:30am to 4:00pm, Thursday 12 July 2018

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Jul 17

BRC20 Effective Coding in Primary Care (SystmOne Users)

Location: Brighton

Time: 9:30am to 12:30pm, Tuesday 17 July 2018

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Jul 17

BRC20 Effective Coding in Primary Care (EMIS/Vision Users)

Location: Brighton

Time: 1:30pm to 4:30pm, Tuesday 17 July 2018

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Find the ideal course in your area – or commission your own

Want to find out if we’re currently running a particular course in your area, or interested in commissioning your own in-house training? Email admin@syderandyoung.co.uk or call us on 07712 194117.

We have used Syder & Young to deliver training for staff at all levels. Staff that have attended their training courses found the trainers to be professional and knowledgeable. They are fantastic and we would highly recommend them.

Nina Graham, Practice Manager, Charter Medical Centre, Hove.

Join the hundreds of people and organisations we’ve helped so far

If you’re interested in our programmes, courses or recruitment support services, let’s talk. We’ll be delighted to help you.

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News, views and resources

Visit our blog to find a mix of topical articles, news about our courses and success stories from our customers.

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The primary care landscape is developing at a rapid pace and practice managers are the key to the sustainability of primary care. Jo Wadey discusses why it is an important time to invest in them.

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